Terms of Service

1. Acceptance of these terms

These Terms of Service ("Terms") form a binding agreement between you and Bravii ("Bravii", "we", "us" or "our") and govern your use of the Bravii mobile application and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

2. Description of the service

Bravii is a warm, calming app that helps children — especially neurodiverse children — move through their daily routines using visual schedules, voice read-aloud, visual timers, first-then cards, celebrations, star charts, calm-down tools and gentle wind-down and breathing activities. It provides a family side for parents and guardians and a practitioner side for therapists and support workers who link to a child with the family's consent. We may add, change or remove features over time to improve the Service.

3. Accounts & eligibility

• You must be at least 18 years old and a parent, legal guardian, or an authorised practitioner to create an account. Accounts are created and operated by adults, not by children.
• By setting up a child profile, you confirm you are that child's parent or guardian, or that you have the necessary authority and consent to do so.
• You are responsible for keeping your account credentials and your device secure, including the local parent PIN, and for activity that occurs under your account.
• You agree to provide accurate information and to keep it up to date.

4. Acceptable use

You agree to use the Service only for its intended, lawful purpose of supporting children's routines and wellbeing. You must not:

• Use the Service in any way that is unlawful, harmful, or that infringes the rights of others;
• Attempt to access accounts, data or systems that are not yours, or circumvent security or access controls;
• Reverse engineer, disrupt, overload or interfere with the Service or its infrastructure;
• Upload content that is unlawful, abusive or that you do not have the right to share; or
• Misuse practitioner linking codes or attempt to gain access to a child you are not authorised to support.

5. Practitioner responsibilities

If you use the Service as a practitioner (for example, an occupational therapist, therapist or NDIS support worker), you additionally agree that:

• You will only connect to a child using a valid, parent-issued, single-use linking code, and only where you have a legitimate professional relationship with the family;
• You will handle any information you access professionally, confidentially, and in line with your own legal and professional obligations;
• You understand that a parent may revoke your access at any time; and
• You will use notes and goals features to support the child's care, not for any unrelated purpose.

6. Medical disclaimer

7. Subscriptions & billing

Bravii may be offered free of charge and/or with optional paid plans. Where paid plans are available, they are sold and billed through the Apple App Store or Google Play using your store account, subject to that store's terms.

• Auto-renewal. Paid subscriptions may renew automatically at the end of each billing period unless you cancel beforehand.
• Managing your subscription. You can view, manage and cancel a subscription through your Apple App Store or Google Play account settings.
• Refunds. Purchases made through an app store are subject to that store's refund policies. Nothing in these Terms limits any non-excludable rights you have under applicable consumer law, including the Australian Consumer Law.

8. Intellectual property

The Service, including its software, design, branding (including the Bravii name and logo), text and other content we provide, is owned by Bravii or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, family or professional care purposes in accordance with these Terms. Content you create (such as routines, notes and journal entries) remains yours; you grant us the limited licence necessary to store and display it to operate the Service for you.

9. Disclaimers & limitation of liability

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties not expressly stated here, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or perfectly secure.

To the maximum extent permitted by law, Bravii will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from your use of the Service. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded. Where our liability cannot be excluded but can be limited, our liability is limited to the maximum extent permitted by law.

10. Termination

You may stop using the Service and delete your account at any time (see Delete Your Account & Data). We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or its users. On termination, your right to use the Service ends; provisions that by their nature should survive (such as intellectual property, disclaimers and limitations of liability) will continue to apply.

11. Governing law

These Terms are governed by the laws of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Australia, without limiting any mandatory consumer protection rights available to you in your place of residence.

12. Contact